Share Your Experience

We value and welcome all types of comments, good or bad.

NYAS can only improve our support services if we receive feedback. When you share your opinions with us, this allows us to examine our service and implement positive changes that will improve the support we offer.

Whether you’re happy or unhappy, or you’d just like to comment on our work, you can tell us. We’d love to hear your views and will always listen to what you say.

How Can I Have My Say?

We want to make it as easy as possible for any family member, young person, professional, donor or fundraiser that has come into contact with us to provide feedback.

We encourage you to get in touch and tell us what you think. You can do this by:

  • Completing the online form below
  • Sending your complaints or feedback to us by emailing
  • Writing to us at: NYAS, Tower House, 1 Tower Road, Birkenhead, Wirral, CH41 1FF

For more information, please read our Complaints Policy. These leaflets are available in English or Welsh, and they explain how you can provide feedback to NYAS.

Have Your Say - Provide Feedback

Entering your phone number is optional - please complete this field if you are happy to be contacted by phone.

Still Have Questions?

If you have further questions about providing feedback to NYAS, please do get in touch with our team.

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