We’re here to support vulnerable children and young people
20th Mar 2020
As the coronavirus takes hold of the UK, we find ourselves in unchartered territory.
We want to reassure you we’ll do everything in our power to support vulnerable children and young people with independent advocacy and legal representation across England and Wales.
As a national rights based charity, our teams are well placed and experienced in remote and mobile working. We are confident that we can use alternative communication methods which will enable us to continue to deliver our services for as long as it is possible to do so.
In line with guidance issued by the UK government, the vast majority of NYAS team members will be working remotely to help contain and prevent the spread of COVID-19. We are fortunate, that our teams were already well placed and experienced in remote and mobile working.
To ensure we’re doing all we can to help navigate through these challenging times, we will be making some small adjustments to our day-to-day service, which include:
• Restricting all social interaction and holding virtual meetings for the foreseeable future
• Opening up new channels of communication to provide alternative methods to face to face contact with colleagues, volunteers and children and young people.
• Putting new measures and team routines in place to ensure all programmes of work continue and we can carry on delivering our services with minimum disruption.
• Taking care of our colleagues, volunteers and supporters to support them with the ever- changing situation.
While the environment around us remains confusing and uncertain, we take comfort in the strong and close working partnerships we have with our various stakeholders and the wider NYAS team.
Our helpline is ready to support you please call 0808 808 1001 or email
We have also put together a list of useful websites if you need general advice.
School, colleges, nurseries, childminders and other registered childcare settings are to remain open for children of critical workers and vulnerable children where they can. Read more
Guidance from Citizens Advice
Guidance and FAQs for care-experienced young people:
Guidance for anyone living with addictions
Guidance for anyone experiencing domestic abuse:
Some top tips from young people for looking after yourself:
• Listen to music
• Talk to someone you know & trust
• Watch TV or a film
• Have a good laugh
• Read a book
• Have a good cry
• Get the right amount of sleep