Freephone Helpline Number
Contact our friendly team of freephone helpline advisors by calling 0808 808 1001. We’ll listen to your concerns, discuss your situation and provide you with the help and support you need.
Our advocacy and support helpline opening hours are Monday to Friday, from 9am to 8pm, and Saturday 10am - 4pm.
Calls are free from landlines and mobiles in the UK. They also won't show up on your phone bill. Don’t worry if you don't have credit on your mobile phone - you can still call us for free.
Calls are not recorded but our helpline advisors will take notes about what you tell them.
If English is not your first language, we can arrange for an interpreter to join your call. As a member of LanguageLine, we can facilitate this to ensure you still access the help you need.